Dhonigame requests KYC (Know Your Customer) verification typically when making a large withdrawal for the first time, or if account activity appears suspicious. It is mandatory — required for member security and anti-money laundering compliance.
Required Documents:
- National ID Card (NID) — clear photos of both the front and back. The name must match the details used during registration.
- Selfie — A clear selfie holding your NID, showing both your face and the card.
- Proof of Payment Method — A screenshot of the bKash or Nagad number you used, clearly showing the number and name.
Steps: Log in to your account and go to Settings > Verification. Upload your documents in the designated fields. The dhonigame team typically completes verification within 24–48 hours and notifies you by email or notification. If you run into any issues, contact support.
Blurry or cropped images may be rejected and need to be resubmitted — so take a clear photo in good lighting.
Beyond cricket, dhonigame offers betting on several other sports. The main ones include:
- Football — Premier League, La Liga, Bundesliga, UEFA Champions League, FIFA World Cup.
- Tennis — Grand Slam events & ATP/WTA Tour.
- Badminton — Asian Championships and international tournaments.
- Basketball — NBA and international leagues.
- Kabaddi — Pro Kabaddi League.
How to place a bet: After logging in, head to the Sports Betting section and select your preferred sport — you'll see all ongoing and upcoming matches. Click on the match you want to bet on, choose your market (match winner, number of goals, handicap, etc.), enter your stake, and hit "Confirm Bet". Your bet list will appear in the bet slip. In Live Betting, odds shift in real time as the match progresses — it's more thrilling, but you'll need to make quick decisions.
The Wagering Requirement is the number of times you must bet your bonus amount before it can be withdrawn. The wagering requirement for dhonigame's welcome bonus is 10x the bonus amount।
Let's walk through an example:
- You deposit ৳1,000 and receive ৳1,000 as a 100% welcome bonus.
- The wagering requirement is 10x — meaning you need to place a total of ৳1,000 × 10 = ৳10,000 in bets.
- Once you've placed ৳10,000 in bets, the bonus funds become eligible for withdrawal.
A few important things to keep in mind:
- To claim the bonus Within 7 days Wagering requirements must be met. Any unused bonus will be forfeited once it expires.
- Bonuses can be used across all games, though some games (such as certain slots) contribute fully toward wagering requirements while others contribute only partially.
- Your actual deposited funds (excluding bonuses) can be withdrawn at any time — terms apply only to the bonus portion.
- Your wagering progress will be visible in the wallet before you withdraw the bonus.
Full Terms & Conditions Terms & Conditions page.
Yes, dhonigame's live Sports Betting section shows real-time scores and match status. cricket and football in particular offer ball-by-ball or minute-by-minute updates.
Where to find it:
- After logging in, go to the Sports Betting section.
- Click the "Live" tab to see all matches currently in progress.
- Clicking on any match will show you the detailed score, odds, and betting markets all in one place.
Live Streaming: Live video streaming is available for selected matches — though you'll need an active balance or a recent bet to access it. A camera icon next to a match indicates that a stream is available.
Live score tracking is even more convenient on the mobile app — you get push notifications for goals and wickets as they happen. Download the App now.
Dhonigame does not charge any processing fee for standard withdrawals. However, your bKash or Nagad account may be subject to the mobile operator's usual transaction charges upon receipt.
Withdrawal limits:
- Minimum Withdrawal: ৳300
- Maximum single withdrawal: ৳50,000
- Daily Maximum Limit: ৳1,00,000
Processing Time: Most withdrawals reach bKash or Nagad within 5–15 minutes. Large amounts (৳50,000 or more) or first-time withdrawals where KYC verification is incomplete may require a manual review, which can take up to 24 hours.
Withdrawals can only be made to your registered payment number — direct transfers to third-party numbers are not permitted. This is a security measure.
Dhonigame keeps a complete record of every member's gaming activity and transaction history. Follow the steps below to view yours:
- Log in to your account.
- Click the profile icon in the top right corner.
- Go to the "My Account" section.
- You'll find two separate tabs — "Betting History" and "Transaction History".
In Betting History Each bet shows the date, game/match, stake amount, outcome, and win/loss amount.
In Transaction History You can view the date, amount, method, and status of every deposit and withdrawal.
Use the date filter to pull up records for a specific time period. If you have a dispute over any transaction, share the reference number with support for a faster resolution.
After a successful payment via bKash or Nagad at dhonigame, it typically takes 30 seconds to 3 minutes is credited to your wallet. In most cases it's even faster.
Common deposit issues and how to fix them:
- Taking longer than 5 minutes: Refresh the page and try logging out, then back in. If the balance still doesn't appear, contact support.
- Payment deducted but balance not credited: Take a screenshot of your bKash/Nagad confirmation message, which contains your transaction ID. Share this ID with support and the amount will be manually credited or refunded within 24 hours.
- Sent the wrong amount: Contact support — adjustments will be made based on the type of issue.
- Deposit page not loading: Clear your browser cache or try using the app.
Keep in mind — the minimum deposit amount is ৳100, and to qualify for the Welcome Bonus your first deposit must be ৳500 or more. For any payment issues, email support@dhonigame.net with your transaction ID.